At Packerr, we understand the importance of a smooth and reliable moving experience for our clients. To ensure a hassle-free shipment process, we have outlined the following shipment policy. This policy is designed to provide clarity and transparency, setting the expectations for both our clients and our team.
I. Booking and Confirmation
Clients must provide accurate and detailed information about the items to be shipped. Bookings are considered confirmed upon the receipt of a signed agreement and the required advance payment.
II. Packaging Standards
All items must be appropriately packed and labeled before the scheduled moving date. Our team can provide professional packing services upon request, ensuring the safety of your belongings during transit.
III. Inventory List
A detailed inventory list of all items being shipped will be prepared before the move. Clients will receive a copy of the inventory list for verification and reference.
IV. Payment
Final payment is due upon the successful delivery of items to the destination.Payment options and details will be outlined in the initial agreement.
V. Client Responsibilities
Clients are responsible for obtaining any necessary permits or authorizations for the move. It is the client's responsibility to ensure that all personal and valuable items are properly packed and accounted for.
VI. Transportation
Our company utilizes well-maintained vehicles equipped to handle various types of items. Clients will be informed of the estimated arrival time and date well in advance.
VII. Insurance
Basic insurance coverage is included in our service packages. Additional insurance options are available for clients who wish to enhance the coverage of their valuable items.
VIII. Delays and Communication:
In case of any unforeseen delays, clients will be promptly notified. Open communication is encouraged, and clients are urged to inform us of any changes or special requirements.
IX. Unforeseen Circumstances
I We understand that certain situations may arise that are beyond our control (e.g., weather conditions, road closures). In such cases, we will work with clients to find suitable solutions and minimize disruptions.
X. Delivery and Unpacking
Upon arrival at the destination, our team will handle the unloading and unpacking of items. Clients are responsible for inspecting the delivered items and reporting any damages within a specified timeframe.
By choosing Packerr, clients agree to adhere to the terms and conditions outlined in this shipment policy. We are committed to providing exceptional service and ensuring the safety and security of your belongings throughout the moving process.
For any questions or clarifications regarding this policy, please contact our customer service team at +91 90929 55237 or Email to hello@packerr.in.