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Privacy Policy

This Privacy Policy sets out how PackerSolutions uses and protects any information that you provide when you use this website (the “Platform”). By using the Platform and Services, you agree to the collection and use of your information as described in this Policy.

I. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, contact details (email, phone), address, booking and delivery details, and payment details (via secure third-party gateways).
  • Non-Personal Information: Browser type, IP address, session data, and cookies.

II. How We Use Your Information

We use your information to:

  • Process bookings and manage services.
  • Communicate order updates and notifications.
  • Provide customer support and resolve queries.
  • Improve website performance and services.
  • Prevent fraud and unauthorized access.
  • Comply with legal or regulatory obligations.

You may opt out of promotional communications by emailing us at support@packersolution.com.

III. Data Security

We are committed to securing your data through appropriate physical, electronic, and managerial safeguards in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

IV. Disclosure of Information

We may share your information only with:

  • Trusted service providers for payment and logistics.
  • IT and analytics vendors for website improvement.
  • Authorities when legally required.
  • Business partners during mergers or restructuring.

V. Retention and Deletion

We retain your information only as long as necessary for legal, operational, or business reasons. You may request data deletion by contacting support@packersolution.com.

VI. Cookies

Cookies help us improve your experience by analyzing website traffic and remembering preferences. You may disable cookies in your browser settings, but some features may not work properly.

VII. External Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to read their respective policies.

VIII. Prohibited Activities

You shall not upload or share unlawful, defamatory, infringing, or harmful content. Violation may result in suspension of your account.

IX. Withdrawal or Non-Provision of Data

You may withdraw your consent anytime by contacting us, though this may limit access to certain services.

X. Your Rights

You have the right to access, correct, or delete your data, and withdraw consent for marketing communications.

XI. Policy Updates

We may update this Policy periodically. Continued use of our Platform after updates constitutes your acceptance.

XII. Contact Us

For any privacy-related queries or to exercise your data rights, contact us:

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